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Customer Satisfaction Survey

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Gender*
1. Are you using Dhanlaxmi Bank account as your primary account?*
2. What is the type of relationship you have with us?*
3. Which channel do you use mostly for your transactions?*
4. Does Dhanlaxmi Bank offer competitive FD interest rates?*
5. Does Dhanlaxmi Bank offer competitive loan interest rates?*
6. Please rate the quality of service offered at your Branch*
7. Please rate your experience with our Bank’s website.*
8. Please rate your experience with our Retail Internet Banking.*
9. Please rate your experience with our Mobile Banking.*
10. Please rate your experience with our Corporate Internet Banking.*
11. Please rate your experience on contacting our Customer Care.*
12. Please rate the services of the Bank’s product and services based on your experience.*
13. If you are an NRI, how would you rate our NRI products and service offerings?*
14. Do you think Dhanlaxmi Bank is able to cater to all your banking needs?*
15. Please rate your overall experience with our Bank*
16. Will you recommend Dhanlaxmi Bank as a preferred Banking choice to your friends and family?*

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