FAQ on Credit Card payments by BBPS

1.What is the Bharat Bill Payment System (BBPS)?

The Bharat Bill Payment System (BBPS) is an integrated bill payment platform that enables consumers to pay their bills electronically through various channels such as, mobile and internet banking applications, payment platforms like GPay, PhonePe etc can be used to pay our Credit cards etc.

2. What are the platforms that support payment to Dhanlaxmi Bank Credit Cards?

All the mobile/internet banking applications and digital payment channels like Google Pay, PhonePe, Paytm and BHIM etc can be used to pay our Credit cards.

3. Do I need to enter full card number?

No, only the last 4 digits are to be entered in the payment app.

5. How to track the payments?

The payment transactions can be tracked in the payment platform app itself afterwards.

6. How to confirm credit of the payment?

You will get instant confirmation alerts over SMS and email for all BBPS credits.

7. Can I make a part payment?

Yes, part payments are accepted under BBPS. The bill amount displayed in the payment app screen can be edited before payment.

9. Can I make a payment to another person’s credit card?

Of course. However, you will need to enter the last 4 digits of his credit card and his registered mobile number in the bill fetch screen.

10. What is the fee for the service?

Payments under BBPS is free of charge. No service charge is collected from the customer.

11. The same bill amount is shown in the payment screen even after I have made the full payment. Why?

Like any other bills, credit card bills are shown as last bill amount, it is not the present due amount.